Terms and conditions of sale
Rule on restitution
EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
The delivery of goods takes place "ex seller's warehouse". This clause in the contract of sale indicates that from the time when the goods leave the seller's warehouse, all expenses related to the transportation of the goods, as well as the associated risks, affect the buyer.
The right of withdrawal is lost if the returned product is not intact, namely: - the original packaging - the absence of integral elements of the product (accessories, cables, instruction etc) - damage to the product for reasons other than transportation manuals.
Procedure for exercising the right of withdrawal in case you have made a purchase at our site and you want to withdraw from the purchase, you will need to follow these simple steps: Send to Tobacco TOTO13, Via Legnano 3, 20015 Parabiago (MI), within 10 working days from receipt of goods a registered letter with return receipt, preceded by an email to firstname.lastname@example.org making request for restitution.
Provide, using a courier of your choice, shipping the product carefully packed in original packaging and complete with all accessories, instruction manuals and everything in origin content. Ensure against theft and transport damage the shipping and bear the resulting costs. If the product delivered was not insured for the value indicated on the invoice, in case of damage or loss during transportation, Toto13 reserves the right to charge for any damages incurred by holding them to be repaid.
Alcoholic beverage sales conditions
The sale takes place and complies with the Italian and Community laws regarding the sale of alcoholic beverages.
With reference to the cases of exclusion of the withdrawal listed above, the Customer in particular is informed and agrees that among the Products that "are likely to deteriorate or expire quickly" are all Foodstuffs, including wines, spirits and beverages, as the the characteristics and qualities of these types of Products are subject to alteration also as a result of inappropriate storage.
Sale is ONLY to persons of age. Buyers are required to provide their details for age verification to allow shipping.
The sale of alcoholic beverages for export is permitted in accordance with the legislation of the buyer's country of residence. The seller agrees to accept the sale only after checking and checking the possibility of shipment in accordance with applicable laws, please contact us by mail.
By purchasing from our store you declare to be 18 years of age to accept all the above conditions.
Any complaints must be brought to the attention of Toto13 Tobacco by registered mail or certified mail at Toto13@pec.it within 14 days of receiving the invoice, if possible by email at the following address: email@example.com
No claim can in no case justify the delay or failure to pay.
Any dispute regarding the interpretation or performance of these general conditions and / or the correspondence contracts concluded between the customer and Tabaccheria Toto13 will be the responsibility of the Busto Arsizio (VA) court, Busto Arsizio tribunal or a judge of peace of Busto Arsizio.
If Tabaccheria Toto13 takes over the role of an actress, it may also bring the court or the court of peace in whose district the client's headquarters is located.